Let us know about the issue
Contact us to tell us what’s happened, email or phone call is fine. We’ll log the details and take it from there.
If so, you’ll be in safe hands with Adamson’s. Got a question, want an idea of price or ready to book your FREE home design visit?
Even once your transformation project is complete, we remain by your side, ready to help you get the most from your renovated home and make sure everything works just as it should. We think of you as a customer for life, and our aftercare service is no after thought. It’s fundamental to our approach, giving you peace of mind long after our building team has left.
A Company You Can Trust
We’re proud that so many of our customers come back to us time and again. We’ve had over 2,600 customers return to us for a second, third or even fourth job. It’s a real vote of confidence in the way we do things, and a sign that our professionalism, expertise and understanding make a huge difference. Key to this customer satisfaction is our high-quality aftercare service.
Support Whenever You Need It
At Adamsons, we provide a true one-stop, end-to-end and beyond, home renovations provider. That means you can rely on us to remain by your side as a trusted point of contact after the construction and installation work is finished. Whatever your home transformation entails – a new kitchen, bathroom, bedroom, extension or anything else – at the end of it, our friendly team is just a phone call or email away should you need anything.
Your Experience Counts
Our much-loved reputation has been built on a legacy of happy, satisfied customers. We pride ourselves on upholding this standard through friendly customer service, prompt response times and repairs done to a high standard, no matter how big or small. As long as you’re in your home, we’re ready to listen, answer questions, guide and advise you. If there are issues that need attention, we’ll get them sorted quickly.
Full Warranties and Lifetime Assistance
We’re so confident in our work that we give you a structural guarantee, along with all the manufacturer warranties on the products we supply. Should you need a part replacing years after the work has been done, we have long-established relationships with all of our suppliers to source them for you and save you the headache of tracking them down.
Yes Adamsons guarantee the structural stability of the foundations; floor construction; wall construction; openings formed; roof construction and UPVC windows together with the double glazed units for a period of 5 years.
Adamsons are committed to ensuring customer satisfaction long after the project is completed. We consider our customers are customers for life and therefore offer lifetime support and assistance for issues which may arise beyond the 5 year period.
Yes, Adamsons offer an extensive aftercare service to address any touch-ups or repairs that may be needed after the project is completed. Our goal is to ensure that your newly renovated space remains in pristine condition for years to come. Simply contact our designated Aftercare team, and we’ll schedule a time to address any issues promptly.
When the project is complete and the final invoice paid, Adamsons send our customers a pack containing details of individual appliance & sanitary ware warranty periods. Our Aftercare Team are here to assist you, whether inside the warranty period or not, for any issues which may arise.
Adamsons only install top quality products. We have excellent relationships with our suppliers and are Master Partners for many high end brands within the kitchen and bathroom industry. This enables us to contact our suppliers directly on behalf of our customers where necessary and resolve any issues regardless of whether a product is within warranty.
Contact us to tell us what’s happened, email or phone call is fine. We’ll log the details and take it from there.
Our aftercare team will review the issue and asses what’s needed to put it right. We’ll contact any suppliers or specialists on your behalf, so you don’t have to.
If parts are needed, we’ll source and order them for you. We’ll co-ordinate with our trusted suppliers to get things moving along quickly and keep things moving to avoid any delays.
Once everything is ready, we’ll be in touch to schedule in an appointment with you at a time that is convenient. We’ll stay in touch so you’re never left wondering what is happening and when.
Our friendly, expert professionals will come to your home and carry out the repair with care and respect. We’ll make sure that everything is left clean, tidy and working how it should.
When the work is complete, we’ll check in with you to ensure the issue has been fully resolved and that you’re happy. If anything else is needed, you can be sure that we’ll handle it quickly.
