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FAQ's

Do Adamsons offer a warranty on your construction work?

Yes Adamsons guarantee the structural stability of the foundations; floor construction; wall construction; openings formed; roof construction and UPVC windows together with the double glazed units for a period of 5 years.

Adamsons are committed to ensuring customer satisfaction long after the project is completed. We consider our customers are customers for life and therefore offer lifetime support and assistance for issues which may arise beyond the 5 year period.

Do you offer a post renovation service, such as touch-ups or repairs?

Yes, Adamsons offer an extensive aftercare service to address any touch-ups or repairs that may be needed after the project is completed. Our goal is to ensure that your newly renovated space remains in pristine condition for years to come. Simply contact our designated Aftercare team, and we’ll schedule a time to address any issues promptly.

What kind of cover do I have for my appliances and sanitary ware?

When the project is complete and the final invoice paid, Adamsons send our customers a pack containing details of individual appliance & sanitary ware warranty periods. Our Aftercare Team are here to assist you, whether inside the warranty period or not, for any issues which may arise.

How do I contact a manufacturer about an issue?

Adamsons only install top quality products. We have excellent relationships with our suppliers and are Master Partners for many high end brands within the kitchen and bathroom industry. This enables us to contact our suppliers directly on behalf of our customers where necessary and resolve any issues regardless of whether a product is within warranty.

What happens if there is a problem?

Your dedicated installations manager will help to resolve any unforeseen issues that might arise during your project. In the unlikely event you experience any issues after the project is complete, we offer an unrivalled aftercare service which you can find out more about by clicking here.

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